TRIAL PERIODS – When you try new hearing aids, New York State law requires that you get a 45-day trial period. It’s important that you use your new hearing aids as much as possible and in a variety of settings so that you can decide how much they are helping you. During this time, fine-tuning adjustments can be made to maximize your benefit with the hearing aids.
WARRANTIES – Most hearing aids that Village Audiology sells have a 2-year warranty which covers all repairs during that time period. Loss or damage is also covered one time per hearing aid during the warranty period. There is an administration fee associated with a remake for loss or damage. Extended warranties can be purchased during the active warranty period.
Any minor repairs (such as tubing changes, wax guard changes) or adjustments that we can do in the office are done at no charge.