Batavia Office
39 Ellicott Street
Batavia, NY 14020
585.344.4363
Lancaster Office
56 Church Street
Lancaster, NY 14086
716.681.6722
Trial Periods & Warranties
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Hearing Aid Information
TRIAL PERIODS – When you try new hearing aids, New York State law requires that you get a 45-day trial period.  It’s important that you use your new hearing aids as much as possible and in a variety of settings so that you can decide how much they are helping you.  During this time, fine-tuning adjustments can be made to maximize your benefit with the hearing aids.

WARRANTIES – Most hearing aids that Village Audiology sells have a 2-year warranty which covers all repairs during that time period.  Loss or damage is also covered one time per hearing aid during the warranty period.  There is an administration fee associated with a remake for loss or damage.  Extended warranties can be purchased during the active warranty period. 

Any minor repairs (such as tubing changes, wax guard changes)  or adjustments that we can do in the office are done at no charge.

Quick Answers
Hearing aid choices - what's best for me?
Do I really have a hearing loss?
Can I try it before I buy it?
Do I need 1 hearing aid or 2?
What about warranties?
Why are hearing aids so expensive?
What is an audiologist?
Important Information
General Information about Hearing Loss
Hearing Aid Information
What you need to Know
Batavia Office: 585.344.4363 Lancaster Office: 716.681.6722